AI and the future of work: The inevitable march towards expert-level intelligence

This thought leadership piece by Wilson Chan, Founder and CEO of Permutable AI examines the trajectory of AI development from current capabilities to expert-level performance and the profound implications for businesses and workers across all industries. It is aimed at business leaders, executives, HR professionals, technology strategists, and forward-thinking professionals seeking to understand and prepare for the AI-driven transformation of work.

Having seen the rapid evolution of AI capabilities unfold over the past several years, one thing that has become fantastically obvious to me is the nonlinear nature of these improvements. The progression from GPT-4’s current “College-level” performance to what we anticipate will be “Top 1% Expert” capability by the mid-2030s represents more than just technological advancement – it signals a complete transformation of AI and the future of work across the knowledge economy.

Projected LLM intelligence milestones

Above: The path to LLMs reaching top 1% expert-level performance is accelerating. From school-level understanding in 2020 to the emergence of ‘good worker’ models by 2028, we may see AI systems rival elite human expertise as early as 2030.

The evidence cannot be ignored

The data supporting this trajectory towards expert-level AI performance is compelling and multifaceted. Each successive generation of large language models has demonstrated remarkable leaps in reasoning, code generation, summarisation, and language understanding that have consistently exceeded even optimistic predictions. Consider that GPT-4 already scores in the 90th percentile on the Uniform Bar Exam and achieves 99th percentile performance on SAT Verbal assessments. These are not merely incremental improvements – they represent fundamental breakthroughs in machine reasoning capabilities.

To add to this, we are seeing increasingly sophisticated specialisation through fine-tuning and domain adaptation. Models can now be tailored for expert-level tasks across diverse fields, from clinical trial analysis in medicine to contract drafting in law, and from earnings call interpretation in finance to complex scientific research. This domain-specific enhancement significantly narrows the gap to expert-level performance in ways that general-purpose models alone could never achieve.

The integration of multimodal capabilities and persistent memory systems represents another crucial advancement. Future AI systems will not simply predict text – they will reason, simulate, and interact with the complexity and nuance that we traditionally associate with human expertise. When we combine these capabilities with tool use and vision-audio integration, we begin to see the emergence of truly expert-level artificial intelligence.

The momentum is undeniable

The investment and research momentum behind these developments cannot be understated. OpenAI, Google, DeepMind, Anthropic, and Meta are channelling unprecedented resources into alignment, reasoning, and autonomy research. The anticipated eelease of models such as GPT-5 and Gemini 2 in the coming years promises to push performance well beyond current “Good Worker” benchmarks, potentially reaching the threshold of expert-level capability sooner than many organisations are prepared to handle.

This accelerated timeline creates both tremendous opportunities and significant challenges for business leaders. On one hand, we face the prospect of augmenting human expertise with AI capabilities that could transform productivity, decision-making, and innovation across virtually every industry. On the other hand, we must grapple with the complex organisational, ethical, and strategic implications of integrating expert-level AI into our workforce structures.

LLM Intelligence Trajectory

Above: Large Language Models are rapidly advancing from early-career proficiency to skilled professional levels, with expert domain capabilities projected by 2030. Current models like GPT-4 and Claude 3 already demonstrate strong early-career competencies across disciplines.

The complexities ahead

Whilst the trajectory towards expert-level AI appears inevitable, the complexities that will accompany this evolution will come thick and fast. True expertise encompasses far more than output quality – it requires sophisticated judgment, contextual awareness, and ethical reasoning that current AI systems struggle to replicate consistently. The persistent challenges of hallucinations, bias, and safety risks remain significant barriers to unguarded deployment of AI in expert-level roles.

However, these limitations should not obscure the broader trend or diminish the urgency with which organisations must begin preparing for this transformation. The most successful companies will be those that recognise the inevitability of expert-level AI and begin developing strategies for human-AI collaboration well before the technology reaches full maturity. Understanding AI and the future of work dynamics will become a critical competitive advantage in this evolving landscape.

The transition period will likely be characterised by hybrid models where AI augments rather than replaces human experts. This collaborative approach offers significant advantages, combining the analytical power and consistency of AI with the judgment, creativity, and ethical reasoning that remain distinctly human strengths. Nevertheless, even this collaborative model will require fundamental changes to how we structure roles, evaluate performance, and develop talent within our organisations.

Preparing for organisational transformation

The implications for business strategy extend far beyond simple technology adoption. Companies must begin reimagining their organisational structures, talent development programmes, and competitive positioning in an environment where expert-level AI capabilities become widely accessible. This democratisation of expertise will level playing fields in some areas whilst creating new sources of competitive advantage in others.

Leadership teams must consider how to maintain human agency and purpose in work environments increasingly dominated by AI capabilities. The psychological and cultural dimensions of this transition will prove just as challenging as the technical implementation. Meanwhile, organisations that fail to address the human elements of AI and the future of work risk creating workplaces that feel dehumanising and purposeless, regardless of their technological sophistication.

To add to this, the speed of this transformation will need proactive rather than reactive strategic planning. Companies that wait until expert-level AI becomes ubiquitous will find themselves at a severe disadvantage compared to those that begin building AI-integrated workflows, training programmes, and organisational cultures today.

The strategic imperative

As we look towards the mid-2030s and the projected emergence of “Top 1% Expert” AI capabilities, business leaders face a strategic imperative to begin this transformation immediately. The organisations that will thrive in this new landscape will be those that view AI and the future of work not as a threat to human expertise, but as an opportunity to elevate human potential and create entirely new forms of value.

AI and the future of work will not be defined by human versus machine competition, but by the sophisticated integration of human creativity, judgment, and purpose with AI’s analytical power and consistency. This integration requires thoughtful planning, substantial investment in human development, and a fundamental reimagining of what it means to create value in a knowledge economy enhanced by expert-level artificial intelligence.

The march towards expert-level AI is inevitable. The question that remains is whether we will lead this transformation or merely react to it. The choice we make today will determine not only our competitive position tomorrow, but the very nature of human purpose and fulfilment in the AI-enhanced workplace of the future.


Ready to prepare your organisation for the AI transformation?

AI and the future of work is rapidly approaching, and the most successful companies will be those that begin adapting today. At Permutable AI, we help business leaders navigate the complexities of AI integration and develop strategies for thriving in an expert-AI enhanced world.

Connect with Wilson Chan to discuss how your organisation can prepare for the AI-driven future of work.